Privacy Policy (California – CCPA/CPRA Compliance)

1. Introduction

Green Vine Janitorial (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

This policy applies to all California residents and describes your rights and how to exercise them.

2. Notice at Collection (California Residents)

At or before the point of collection, you have the right to know:

We collect the following categories of personal information:

  • Identifiers (name, email, phone number, IP address)
  • Commercial information (services requested or completed)
  • Internet activity (website usage, cookies, device data)
  • Geolocation data (approximate location from IP)

We collect this information to:

  • Provide services and customer support
  • Communicate with you
  • Improve marketing and advertising performance
  • Comply with legal obligations

We do not collect more information than reasonably necessary for these purposes.

3. Categories of Personal Information Collected & Disclosed

Categories Collected:

  • Identifiers
  • Commercial Information
  • Internet Activity
  • Geolocation Data

Categories Disclosed to Third Parties:

We may disclose the above categories to:

  • Service providers (CRM systems, email platforms, analytics tools)
  • Advertising platforms (Google Ads, Meta Ads, etc.)
  • Business partners supporting operations

Sale or Sharing of Personal Information:

We do not sell personal information for money.
However, we may “share” information (as defined by California law) for advertising and analytics purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality
  • Analytics and performance tracking
  • Advertising and remarketing

Your Choices:

  • You may accept or reject non-essential cookies via our cookie banner
  • You can adjust browser settings to disable cookies
  • We honor Global Privacy Control (GPC) signals as a valid opt-out request

5. How We Use Personal Information

We use personal information to:

  • Provide and manage services
  • Respond to inquiries and schedule work
  • Send updates, promotions, or service reminders
  • Improve website and marketing performance
  • Maintain security and prevent fraud

6. Data Retention

We retain personal information only for as long as necessary for business and legal purposes, including:

  • Customer records: typically 12–36 months
  • Marketing data: until you opt out or request deletion
  • Legal or compliance data: as required by law

7. Sensitive Personal Information

We do not intentionally collect sensitive personal information (such as Social Security numbers or precise geolocation).

If collected, it is only used for necessary business purposes and not for profiling or advertising.
You have the right to request limitations on its use.

8. Your California Privacy Rights

As a California resident, you have the right to:

✅ Right to Know

Request details about:

  • Categories of personal information collected
  • Sources of information
  • Business purpose for collection
  • Third parties we share data with

✅ Right to Delete

Request deletion of your personal information (subject to legal exceptions)

✅ Right to Correct

Request correction of inaccurate personal information

✅ Right to Opt-Out of Sale or Sharing

Request that we stop sharing your data for advertising or analytics

✅ Right to Limit Use of Sensitive Information

✅ Right to Non-Discrimination

We will not discriminate against you for exercising your rights

9. How to Exercise Your Rights

You may submit a request by:

We will respond within 45 days.

Verification Process

To protect your privacy, we may verify your identity by requesting information such as:

  • Name
  • Contact details
  • Service history

10. Authorized Agent

You may designate an authorized agent to make a request on your behalf.
We may require:

  • Written permission from you
  • Verification of your identity

11. Do Not Sell or Share My Personal Information

You have the right to opt out of the sale or sharing of your personal information.

To opt out:

We will process your request in accordance with California law.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

14. Updates to This Policy

We update this Privacy Policy at least once every 12 months or as required by law.

15. Contact Information

Green Vine Janitorial
Email: janitorial@greenvinelandscaping.com
Phone: 707-888-3688